Meet the people who make it all possible
My name is Tori Moore. I joined The Bluffs family as the Assistant Administrator in 2021 and am now the Executive Director. I was born in Missouri but grew up in Alabama. I moved back to Missouri in 2009 and have been working in long-term care ever since. I have experience in administration, finance, social work, marketing, and human resources–all in the long-term care setting. I received my administrator’s license in June of 2022. I absolutely love my job! I have a heart for serving and cannot imagine a better place to do it. In my spare time I draw and paint (I’ve even sold a few pictures). I am a volunteer with Volunteer for Veterans. I also serve on the security team and outreach team at my church. I have three beautiful children, two boys and a girl. My oldest son has made me a proud Army mom and a “Nina” to the most adorable grandson in the world!
My name is Amanda Brown and I am the Admissions Director. I joined Team Bluffs in 2015 after graduating from the University of Missouri with a Bachelor’s degree in Health Sciences. Prior to coordinating admissions, I was a care coordinator for long-term care and memory care. My role as Admissions Director allows me to help others and serve as a resource for the community! When not at work, I am a fur-mama to my dogs Remi and Max. I love scrapbooking & crafting in my spare time. My husband, Matt, and I are season ticket members for the Kansas City Chiefs.
My name is Brooke Graves, Director of Human Resources. I have more than 19 years of dedicated experience in the healthcare industry with a strong background in administrative coordination, office management, and process improvement. Originally from Mexico, MO, I am a devoted and proud mom of two children, a loving foster mom, and a fur-mom. As a certified Six Sigma Green Belt, I am passionate about driving efficiency and fostering a culture of continuous improvement. In my spare time I am a large event coordinator, which I have enjoyed for over 10 years!
I am Kayla Twenter and I am the Clinical Liaison at the Bluffs. I joined this role at the Bluffs in April 2022, previously working at this facility, in the Therapy Department, as an Occupational Therapy Assistant for 6 years. I have enjoyed working in skilled nursing and acute care. I enjoy reading, being outside and shopping. Outside of work, I am a Momma to two kiddos – Ada and Stetson and married to my husband Shane. Long Term Care is where my heart is!
My name is Julia Fairchild. I have been the Finance Director and Business Office Manager at The Bluffs since 2021. I joined The Bluffs team after finishing my Bachelor’s Degree from Columbia College with no background in long-term care. I fell in love with this facility and all that it stands for, trying to use my skills and resources to help residents in my own community every day. Outside of work I enjoy going to live music shows with my husband, caring for my three pets, and growing asparagus with my family and friends.
My name is Janell Irvin and I am the Care Coordinator for Oak, our Short Term Rehab unit. I have worked in Long Term Care for about 35 years. I joined the Bluffs Team in 2021. I began my journey as an Activities Assistant when I was in college and fell into the Social Services role when someone went on maternity leave and that’s where I found my niche. I love getting to know residents and families navigate the long term care journey. My favorite part of my job is helping those who are safely able to return home get there. I am married to Rob and we have 2 sons, Bryce and Spencer.
My name is Cassandra “Cass” Beechwood-Hall and I am the Care Coordinator for Cherry Hill, Walnut Grove, and Maple Lane! I am from Kansas City and moved to Columbia in 2020 to get my MSW with a certificate in Gerontological Social Work. I have worked at The Bluffs since January 2022 when I started as Social Services Intern. My favorite part of working in long-term care is helping residents use their unique set of strengths to achieve their goals. I love getting to know the residents and their families as we navigate the long-term care journey together. When I am not at work I enjoy going on nature walks, listening to live music, and traveling as much as I can!
I am Shana Parrish, Wound Care Nurse for The Bluffs. I rejoined the team in early 2024 after working elsewhere for some time. Helping our residents with their wound care needs is extremely rewarding! I have two adult sons and five grandchildren. Family is everything to me and my fiancé. I enjoy racing go-karts and spending time at Truman Lake during the summer. I am a dog-mom to Sissy–my sweet Boston Terrier. My life is filled with the things that matter most: love, family, and adventure!
My name is Mia Madison and I am the Infection Prevention Nurse. I have been a nurse for more than 20 years. My professional journey includes many administrative roles in the assisted living setting. My goal is to provide quality service to our residents! I have three daughters who are my sun and my moon. I enjoy music, painting and all things “arts”, and making a difference in the lives of others.
I am Erica Utterback, and I am the Director of Life Enrichment. I have worked at the Bluffs since 2001. I began working as an NA, then CNA and on to many different roles such as the Scheduling Coordinator, Restorative Therapy Aide, Activity Assistant and then on to my current role as Director of Life Enrichment. In my free time I am a fur mama, enjoy going on hikes, camping, telling jokes and billiards. I like to live by the saying, “Growing old is inevitable, but growing up is optional.”
I am Latonya Nichols, the Director of Environmental Services. I have worked at The Bluffs since 2013; I started my journey as a weekend housekeeping attendant and have also worked in laundry and in the kitchen as a Line Cook. My passion lies in environmental services. I enjoy greeting our residents daily as well as finding the item that was thought to be lost. I have 4 children: Laquita, Romello, Gabriel, and Lillian. I’m glad to say one of my children shares my passion for caring for our elders and works at The Bluffs with me!
My name is Rick Gray. One of my favorite parts of working at The Bluffs is that it does not feel like a job–it feels like a service! Caring for the residents and their well-being is a rewarding experience and makes coming to work easy and enjoyable. I am married to Cheryl and have 2 children and 4 grandchildren. In my free time I enjoy working the MU football and basketball games. GO TIGERS!!
